Home HeadQuarters is a non-profit community housing development organization and certified Community Development Financial Institution whose mission is to create housing opportunities for individuals and families and improve communities in Central and Upstate New York . The organization was founded in 1996 to address the declining owner-occupancy rate and overall disinvestment in the city of Syracuse. Although Home HeadQuarters now offers a wide range of programs and services, its initial strategies focused on implementing a home improvement lending program and providing homeownership education to create new city home buyers and combat decreasing investment in city neighborhoods.
In 1999, Home HeadQuarters joined the national NeighborWorks® America Network, and became a certified NeighborWorks® HomeOwnership Center, essentially, a one-stop-shop for all homeownership needs from pre- to post-purchase. Since then, Home HeadQuarters has offered pre-purchase education, financial counseling, down payment and closing cost assistance, post-purchase counseling and home improvement lending.
Also that year, Home HeadQuarters became the lead administrator of the Syracuse Neighborhood Initiative (SNI) program created by Congressman James T. Walsh. Home HeadQuarters successfully delivered the majority of SNI's $81 million in housing and neighborhood investment to more than a dozen neighborhoods and target areas in the city of Syracuse. Programming included neighborhood planning and development, resident capacity building, home improvement loans, mini-grants, home equity protection, purchase and rehab grants, new construction, substantial rehab, demolition and more.
Today, Home HeadQuarters serves a six-county region in Central New York through its lending, homeownership and foreclosure prevention activities. Home HeadQuarters also serves as the primary housing delivery agency in the city of Syracuse by substantially rehabilitating distressed properties, building new homes for purchase by first-time homebuyers and providing low to moderate-income families with Urgent Care, Closing Cost Assistance and Syracuse Homeowner Assistance programs made possible with federal Community Development Block Grants and HOME Funding. Home HeadQuarters works in conjunction with the Greater Syracuse Land Bank by redeveloping their vacant properties and providing purchase and construction financing to other homebuyers and investors developing Land Bank properties. As a neighborhood development organization, Home HeadQuarters also includes affiliates CNY Affordable Realty, the only non-profit realty in Central New York, and Opportunity Headquarters, a full-service construction crew. Other initiatives and programs include MWBE NYS Certification support, Green & Health Homes Initiative (GHHI), Financial Fitness; Smart Regrowth: Resilient Corners, commercial lending and benevolent development.
The organization has played a major role in stabilizing and revitalizing Central New York neighborhoods by directly facilitating more than 3,500 homebuyers; providing more than $93 million in home improvement financing and $21 million in down payment assistance and first mortgage financing; removing nearly 525 derelict structures; rehabilitating 225 formerly vacant properties and constructing 68 new, energy-efficient homes. More than 18,000 people have come to Home HeadQuarters seeking education and counseling on buying a home, building family wealth, becoming credit smart or keeping their home from foreclosure. Home HeadQuarters is the leading lender to families looking to repair their homes in the city of Syracuse, providing 65% of all lending activity to families of color and out lending all other financial institutions combined.
Certifications & Awards:
- HUD-affiliated Local Housing Counseling Agency
- Community Housing Development Organization (CHDO)
- Community Development Entity (CDE)
- U.S. Green Building Member
- Community Development Financial Institution (CDFI)
- Community Based Development Organization (First U.S. Designation)
- National Association of REALTORS Hope Award Winner
- 2018 NAACP Madame C.J. Walker Small Business Award
- 2018 Upstate Minority Economic Alliance (UMEA) Community Organization of the Year
- LEED Platinum, Gold & Silver Development Awards
- Aeris® A+ Performance Rating