Construction Project Manager - Syracuse

Reporting Manager: Chief Operations Officer

Position Status: Full-time

Classification Level: Exempt

Home HeadQuarters, Inc, is a community development financial institution based in Syracuse that specializes in affordable and equitable lending to low-income communities to assist with home improvement and home ownership opportunities. Home HeadQuarters, Inc, is seeking a qualified individual to assist the organization as it expands its programs and services to communities in Syracuse, and Upstate NY.

POSITION SUMMARY:

The Construction Project Manager is responsible for ensuring the timely and economical completion of construction projects by overseeing all phases of the project. This position will plan, coordinate equipment and materials, schedule, operate within budget and monitor overall progress. The Construction Project Manager will work closely with local area prime and subcontractors to complete projects and will also work toward developing and maintaining good working relationships with those entities.

Essential Functions and Responsibilities of the Position Include:

  • Determine and define scope of work

  • Work with Architects and Engineers to provide appropriate design deliverables

  • Predict resources needed to complete project

  • Obtain necessary regulatory prerequisites- permits, approvals, etc

  • Draft budget based on scope of work and resources

  • Manage costs to meet budget

  • Provide direction over contracts and subcontracts

  • Manage schedule and activities

  • Ensure work is done in compliance with building and safety codes

  • Coordinate efforts across entire project between all stakeholders

  • Oversee and implement quality control

  • Facilitate a safe working environment onsite to ensure job site safety

Position Qualifications:

EDUCATION:

Bachelor’s Degree required, preferably in Building Construction, Construction Management or other related field

EXPERIENCE:

  • 4-8 years of experience in project management, with a strong track record of delivering projects on time and on budget

  • OSHA 30 Hour Certification preferred, OSHA 10 Hour Certification required

  • Proficient with the Microsoft Office Suite (Word, Excel, etc.)

  • A Valid Driver’s License and reliable transportation is required

SKILLS AND QUALITIES:

  • Reading and understanding blueprints and drawings

  • Able to schedule and manage tasks effectively

  • Ability to budget, schedule and control costs

  • Oriented towards problem-solving and creative thinking

  • Capable of handling several tasks at once and managing time

  • Responsive and effective verbal and written communicator

  • Strong leadership and management skills

  • Strong knowledge of construction processes

BENEFITS:

  • 401(k)

  • Health Insurance

  • Dental Insurance

  • Life Insurance

  • Paid time off

  • Professional Development Assistance

SALARY:

Estimated salary range $80k-$100k annually

EEO Statement: Home HeadQuarters Inc. is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

TO APPLY:

Email resume and salary requirements to info@homehq.org. No phone calls please.

Fast-paced, Not-For-Profit Community Development Financial Institution (CDFI) seeks energetic and multifaceted account servicing professional to join its expanding accounting department.


Collection Specialist

OVERVIEW

To support the Account Servicing Manager in fulfilling the responsibilities of the Servicing Department to include servicing of the loan portfolios across two entities.

RESPONSIBILITIES

  • Make collection calls on early-stage delinquency

  • Create vouchers to refund borrower over-payments to submit to AP

  • Send welcome letters/packages to new borrowers

  • Send NSF letters

  • Provide exceptional customer service

  • Assist with escrow account transactions

  • Pulling tax bills online

  • Creating payment vouchers

  • Updating tax worksheet

  • Updating system of record

  • Protect organization's values by keeping information confidential

  • Collaborate with teammates and management

  • Provide support and assistance during annual audits

  • Other duties as assigned by the Servicing Manager

OVERALL GOALS

  • Demonstrate Excellence in Customer Service

  • Treat All Coworkers with Respect & Promote Teamwork

  • Be Aware of and Dedicated to Our Mission

  • Be Professional

  • Promote Minority & Women-Owned Businesses (M/WBE’s) and Businesses Located in the City

  • Recognize the Value of Our Public, Private, and Not-for-Profit Partnerships

  • Build Internal Capacity

  • Be Flexible

REQUIRED/PREFERRED QUALIFICATIONS:

  • Strong listening, communication, and negotiation skills.

  • Ability to work independently and as part of a team.

  • Willingness to take on new tasks.

  • Basic knowledge of Microsoft programs.

  • Familiar with the Fair Debt Collection Practice Act (FDCPA)

 EDUCATION/EXPERIENCE:

  • High School graduate or higher.

  • Call center experience preferred.

  • Some knowledge of mortgage collections preferable.

  • Experience in not-for-profit preferred but not required.

 SALARY: Estimated hourly, non-exempt rate $23-$25

EEO Statement: Home HeadQuarters Inc. is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.


Project Case Manager

Reporting Manager: Director of Home Improvement Lending Position Status: Full-time

Classification Level: Hourly, Non-Exempt

Home HeadQuarters, Inc, is a community development financial institution based in Syracuse that specializes in affordable and equitable lending to low-income communities to assist with home improvement and home ownership opportunities. Home HeadQuarters, Inc, is seeking a qualified individual to assist the organization as it expands its programs and services to communities in Syracuse, Upstate and Western NY.

POSITION SUMMARY: The Case Manager is responsible for providing comprehensive support to the Lending line of business. This position will manage case files accurately and effectively for home improvement and first mortgage lending activities with a focus on achieving excellent customer service. This position requires the ability to support other Program Managers and Mortgage Loan Officers in order to achieve lending objectives.

Essential Functions and Responsibilities of the Position Include:

  • Managing case files and Intake- ensuring files are accurate and managed within set timeframes

  • Documentation review

  • Provide support to Mortgage Loan Officers and Program Managers

  • Provide customer service, acting as a point of contact for clients, lenders, contractors

  • Facilitate collaboration and communication with Lending team

  • Complete a variety of administrative tasks, including: Assisting with special projects, collecting and preparing information

 Position Qualifications:

 EDUCATION: Associate degree, or other related professional Administrative or Business Certification or equivalent work experience

 EXPERIENCE:

  • 1-3 years of experience in Customer Service or other related administrative area

  • Proficient with the Microsoft Office Suite (Word, Excel, etc.)

    SKILLS AND QUALITIES:

  • Professionalism

  • Demonstrate excellence in customer service

  • Schedule, organize and manage tasks effectively

  • Tech Savvy

  • Oriented towards problem-solving and strategic thinking

  • Capable of handling several tasks at once and managing time

  • Responsive and effective verbal and written communicator

  • Being proactive and anticipating needs

    SALARY: Estimated hourly, non-exempt rate $23-$25

EEO Statement: Home HeadQuarters Inc. is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.