FORECLOSURE PREVENTION PROGRAM

Due to limitations and changes in funding supporting foreclosure prevention services, Home HeadQuarters is currently assisting only City of Syracuse homeowners, HHQ Mortgage customers and other first mortgage customers serviced through Superior Servicing with one-on-one counseling. Any Central New York homeowner facing foreclosure is welcome to attend the "Understanding & Preventing Foreclosure Workshop."

Foreclosure Prevention Counseling

You can schedule a one-on-one appointment with a foreclosure prevention counselor who will review your personal financial situation, discuss your options, and help you prepare your hardship application if necessary, if you are:

A city of Syracuse homeowner facing mortgage and/or tax foreclosure
A Home HeadQuarters First Mortage Customer
A First Mortgage Customer with a loan serviced through Superior Servicing.

Items you will need:

One month of pay stubs or proof of all other household income
Monthly billing statement from your lender
A copy of your photo ID
Most recent letter from your mortgage company and/or attorney
Bank statements for all accounts
Supporting documentation of your hardship (medical bills, emergency repairs, etc.)

A counselor can help:

Create a budget that will work for you
Answer questions about the foreclosure process
Develop an action plan to help repair credit problems
Advocate on your behalf
Assist you in resolving your delinquent mortgage status
Refer eligible customers for legal assistance

Foreclosure Prevention Services Request

Understanding & Preventing Foreclosure Workshop

Understanding and Preventing Foreclosure workshops are open to any Central New York homeowner who is facing mortgage foreclosure. It is a free, 90-minute class that covers: